After finding a parking pass in an assassin’s car, the group tracks it back to New Age, and hone in on an address left behind the hitman hired to kill them. Arriving at the destination, the gang burns the house down to lure the group of assassins out, and a tense confrontation ensues. A New Age employee attempts to flee, but Reacher is quick enough to stop him, and yet the man dies due to cardiac arrest. Piecing everything together, Reacher tells federal officer Guy Russo (Domenick Lombardozzi) that New Age is behind everything, and the latter requests them to stay out of police business so that he can arrange a warrant by lawful means.
Not the kind to sit and do nothing, Reacher and his friends trash the New Age facility, grabbing important files and other miscellaneous stuff to make it look like a robbery. Reacher chances upon a picture of Swan with his colleagues at New Age, and this reveal immediately recontextualizes everything they know so far. This could mean that Swan is not missing because he has been harmed or killed, but is deliberately absent from the scene to evade suspicion. This could also mean that he let his dog die on purpose to make it look like he couldn’t come home, which adds a darker tint to his character than we have been led to believe.
The mysterious A.M. (Ferdinand Kingsley) is still on the loose and has close ties with New Age (as the picture also features Shane Langston, who killed Franz and is orchestrating everything), which could point toward a nefarious terrorist plan that Swan might be involved in. However, why would an ex-special investigations officer be involved in something so dangerous? The plot thickens, and long-time friends cannot be trusted.